lonely written words—are all you’ve got”

—Virginia Shea

“communication happens when I know you know what I know”


My response to an Adobe Acrobat team member

Yesterday, I posted this as part of a quick response to question on the MacEnterprise mailing list:

“At one point I though the Adobe Acrobat updates were not scriptable but Mr. Neagle found a way around that.”

I later received a direct communication regarding my comment from someone on the Acrobat update/install team at Adobe explaining:

“I’m trying to understand what folks are doing for silent install in 9, hoping to make this better in the future.”

Below is my response. Yep, it’s long-winded but, frankly, this is such a huge problem that it warrants all the detail. Sadly, I’m

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Fat friggin’ iMac plugs! or “Oh, snap!”

In my cube is a refurbished 24-inch iMac that I’m preparing to use for testing. We don’t have many iMacs in-house but we’re slowing migrating to them from the Mac Pros, which are more than we need. iMacs are stylish and sleek, but I was cursing Apple’s “design” this morning until I discovered they solved my problem before I had one.

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Curlz MT walks into a bar and orders a drink…

The bartender says, “Get out! We don’t serve your type in here!” I’m going to put this on a cover page for a meeting I’ve called at work to explain font licensing to developers and managers. Below that it will say: This is the funniest thing you’ll ever hear about fonts. It all goes downhill from here.

A Yowsa! moment

As part of re-inventing Frankenstein at work, I have to determine the best way to take an existing Mac with two Mac OS X 10.4.x partitions and upgrade it to two Mac OS X 10.5 or 10.6 partitions. Remotely.

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Re-inventing Frankenstein or “Engineering an old workflow with new tools”

Our project manager included this in her kick-off meeting invitation a week ago:

If implementation is scheduled to occur on 12/31/09, then we have 163 business days to do “everything” from today, 5/12. <reality check>

I support a Composition department that has a very complex workflow system. It’s a combination of internal web servers for file storage and job-tracking, Macs running third-party applications, lots of custom-developed applications, lots of scripting and lots of managed preferences.

For the next several months, we’ll be re-engineering this Frankenstein system that we developed for about $2 million four years ago and has generated over

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“Who cares? We’re Adobe!”

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This is so politically incorrect

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So, there I was…

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What would you do if you could start over?

Since the beginning of the year (maybe since late last year) we’ve all heard the rumors and then confirmations that our company would be splitting into two separate entities and literally going their own ways. Wow! Doesn’t that make employees paranoid? After two rounds of lay-offs earlier this year where we literally lost over 120 users in our part of the split, my group was told it would be responsible for all tech support and that would include servers, workstations and network. We’ve been a small business unit IT group supporting mostly Macs and now we’re being asked to prepare

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Killlll meeee!

My company is making a major push to move to [Microsoft SharePoint](http://www.microsoft.com/Sharepoint/default.mspx), which is a great move! They are planning to replace our outdated Intranet site (can anyone say “frames”?) with SharePoint and create group sites. Everything about this project is a home run. One of the initiatives is training and we’ve contracted with a company about 30 minutes away from the office to provide SharePoint training. Folks from our office have been attending in masses and today was my turn to take the first of two courses. My “Contributor” course had me [tweeting](http://en.wikipedia.org/wiki/Twitter) “Killlll meeee!” at the end of

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