lonely written words—are all you’ve got”

—Virginia Shea

“communication happens when I know you know what I know”


Meeting Paul Bowden

Just a little more than a week ago, Paul Bowden introduce himself in the #microsoft-office channel of the Slack MacAdmins team:

Thanks to @talkingmoose for introducing me to the group. I was going to set my slack username to “Mr sudo $USER” but I’ll just have to plead for forgiveness from all of you and make it up by fixing this stuff. Do feel free to ping me with your top 3 wishes for installers and/or MAU. Thanks! Paul.

It was a perfect mix of levity, humility and outreach that started some amazing dialogue between Mac admins and Microsoft. Full text…

Posting my PSU 2015 MacAdmins Conference presentations

Coffee mug

From the home office in Saint Paul, MN, I’m posting my PSU 2015 MacAdmins Conference presentations. Below are links to both PDFs as well as the original Keynote files, which include my notes and talking points.

The conference organizers recorded most of the sessions and will post them in a few weeks. I’ll add an update here letting folks know when they’re ready.

2016’s conference is scheduled for June 27-30 and I’m already planning to return. This event has become one of the highlights of my year working as a Mac admin.

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PSU MacAdmins II: Return to the very human tech conference

Late this afternoon I returned to State College, Pa., for my second Penn State MacAdmins Conference running through Friday of this week. In just a few minutes I was running into friends from last year and chatting like we were picking up on conversations from yesterday. The Mac Admin community is spread far and wide but at the same time it’s very close.

I remarked last year how this was a very human tech conference and attendees who heard me say that seemed to know exactly what I meant and they agreed. It feels like a family reunion.

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Rendering a tiny little underline more perfectly

What’s wrong with this sentence? Depending on your browser, maybe nothing at all.

Take a closer look.

Underlining was born on a typewriter. To underline text required typing the text first and then returning to the beginning of the word or line to overtype a series of underline characters. It was tedious work and the result was definitely function over form.

The ugly practice of underlining text carried over to the web and was adopted as the early moniker for identifying hyperlinks. Of all the typographic advancements such as typefaces, styling (bold, italic, etc.), font sizes and colors, underlining

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Posting Outlook for Mac Exchange Setup script survey results

Microsoft released Outlook 15 for Mac 3-1/2 months ago to its Office 365 Exchange Online customers. Prior to that I had some foresight this new version would break a script I wrote originally for Microsoft Entourage and later Outlook for Mac. The script enabled administrators to help their users configure Exchange settings in environments where Autodiscover didn’t work.

In early September 2014, I posted a survey and solicited responses from Mac admins who used this Exchange setup script in their environments. My goal was to learn how many organizations and users may be impacted and then communicate that to my

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Introducing Twin Cities Mac Admins

cal jan 2015

Humans are social creatures and last I checked most Mac Admins are humans.

After a conference hallway conversation back in July followed by a Twitter discussion a couple weeks later, a few of us humans were meeting for beers to talk about putting together a Mac Admins group here in the Twin Cities. Some of us had never even met before then.

Our first Twin Cities Mac Admins meeting is January 22nd—it’s been a long time coming since we announced it at the JAMF Nation User Conference last October.

Who are we?

Right now, we’re just five independent Mac admins

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For Thanksgiving voyeurs


From the Department of Nothing Better To Do Department…

While visiting with fellow Microsoft MVPs and developers a few weeks ago, I managed to snag a GoPro Hero3 camera. These are tiny little cameras bicyclists wear on their helmets to record their rides (or accidents with cars) or drivers mount on their dashboards to record their commutes (and maybe their accidents too).

It’s a neat little gadget. It has its own built-in Wi-Fi to enable remote control and viewing using a phone. It has a micro-SD slot for storage and a USB port for charging or connecting directly to a

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Save up to $3.96 on tiny violin apps for iPhone

Playing just for you

Music is a critical for situations where emotion is peaking—action movies, a night on the town, romantic encounters and even conversations with co-workers or friends who may be a little overly dramatic sometimes.

Yesterday morning I started replying to a co-worker’s message. In it I found myself being a little overly dramatic myself. (Not unjustly.) “Well, OK,” I said. “Just making sure you haven’t forgotten me. I’m out here all alone, you know. All alone. You could probably use this by now:”

Just after that colon was where I wanted to insert a link to Apple’s App Store for a

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Responses needed: Outlook for Mac Exchange Setup Script Survey

Mac Admins, if you’re currently using any version of my Outlook for Mac Exchange Setup Script, I need your responses. The script I’m referencing is available at these two locations:

Version 4.0.1 – http://www.officeformachelp.com/outlook/exchange/setup-script/ Version 4.5.2 – https://github.com/talkingmoose/Outlook-Exchange-Setup

Some planned changes in Outlook for Mac will break the automatic setup portion of the script and I will not be able to create a workaround for it. If you rely on this feature of the script, I need your help to inform Microsoft how many users will be affected by the changes. My goal is to show there is a need

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Watching good administrators go bad

Uncle Ben

Training is one of my favorite responsibilities as a consultant with 318. This past summer I’ve trained a few dozen new and experienced Mac administrators as part of their Casper JumpStarts but while most are very good at their jobs, practically all of them have briefly succumbed to the dark side during their training.

Movie wisdom

I use a lot of movie references in my JumpStarts because my captive audience usually gets the associations I’m making to the lessons. Practically every time I demonstrate one specific feature of Casper, I have to quote Uncle Ben from Spiderman: “With great power

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